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Manage Email Overload with help of your RSS Reader


If youíve feeling feeling overwhelmed with the sheer volume of email messages that hit your Inbox each day, try these four ideas and tips that may help reduce your overall email burden without interrupting your incoming flow of information. ...
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On Demand CRM Software - Right Now


RightNow© delivers on demand CRM software and services that create the best possible experience for your customers while reducing costsóthrough email, live chat, web self-service, phone, and more....
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ConceptDraw MindMap


ConceptDraw MindMap is a mind mapping and brainstorming software that you may use for capturing ideas, planning events as well taking notes in a more visual interface. It is one of the very popular mind mapping software and often rated at par with...
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Getting a CRM education...


One of the points I made in a recent post on CRM requirements specification, was the part that education plays in CRM requirements gathering. In brief, the more people understand about the use of CRM technology, the better their contribution to the...
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Accenture 1.0 - Still No SaaS Innovation


Traditional on-premise systems integrators like Accenture will embrace SaaS - at a snail's pace. We highlighted the macro level impact of SaaS on Global SIs in a February piece entitled Services 2.0 - A New World for Systems Integrators. This...
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RightNow's Defense Contract


Bozeman, Montana-based RightNow Technologies has unveiled new "defense-ready hosting capabilities" designed to support both the Department of Defense and other civilian government and intelligence agencies, according to company officials, who add...
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